Refund policy

Unfortunately, due to the nature of our products, we do not accept returns or exchanges. All of our products are made to order to your specific size and personalised to your requests. However, if you have any problems with your order please contact us at mainstreetsmagicalgifts@outlook.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.